According to Wikipedia:
a troll is someone who posts inflammatory, extraneous, or off-topic messages in an online community, such as an online discussion forum, chat room, or blog, with the primary intent of provoking other users into a desired emotional response or of otherwise disrupting normal on-topic discussion.
We had started a discussion (1) (2) in Jaap’s blog about (un)happy people in a network. In which I underlined the fact that all trolls are not negative and destructive. A positive troll sends some signals (new approach, new way of doing things, “strange” plan …) that may annoy the whole network. If one troll didn’t agree with the whole group and the group “quarantines” him/her… it is safer to change the land, start a new “network life” and build whatever s/he believes in. Sometimes the group may act as the body when he rejects the pacemaker device implanted to save person’s life! Even the pacemaker is necessary, the intelligence of the body is that the immune system rejects all strange things in it.
We don’t want to live in a “Seagull community” and being banned as Jonathan Livingston who was rejected from his community because he wanted to explore, to know, to learn something new
Jonathan Livingston Seagull is a book written By Richard Bach:
I don’t mind being bone and feathers, mom. I just want to know what I can do in the air and what I can’t, that’s all. I just want to know.
The question here is how to classify trolls as negative or positive?
In my humble opinion, I think positive trolls come with solutions, propositions, ideas and negative ones find path-holes, stuck and send negative thoughts for the sake of annoying others. John Lennon stated: “There are no problems, only solutions” that means if we focus on the stimulus itself without catching the right message, we may quarantine and reject positive trolls and offend them. Sometimes, it is also a lack of communication, someone may express something that it is received and perceived as negative and annoying.
Don’t reject trolls specially if we know that they are successful people in their field, they see things differently and they express them differently because we speak different languages and we have different backgrounds … Be careful, lack of communication destroy all bridges and make networks as weak as spider’s web.